Term and Conditions

Welcome to Skin Care Specialty Store! We’re delighted to have you as part of our beauty community. These Terms and Conditions outline the rules and guidelines for using our website and purchasing our premium beauty products. By accessing our site and making purchases, you agree to these terms. Please read them carefully.

At Skin Care Specialty Store, we believe your beauty journey should be as seamless and enjoyable as our products are effective. Our commitment to transparency means we want you to fully understand our policies before you shop with us.

1. Website Use and Access

Our website is designed for beauty enthusiasts seeking premium skincare and makeup products. By using our site, you agree to:

• Provide accurate information when creating an account or making purchases
• Use the website only for lawful purposes
• Not attempt to interfere with website security or functionality
• Respect our intellectual property and not copy or misuse our content

We reserve the right to modify or discontinue any aspect of our website at any time.

2. Product Information

Skin Care Specialty Store offers carefully curated beauty collections including:

• Skincare Essentials: Face Masks, Exfoliators, Face Scrubs, Eye Creams, Serums, Face Moisturizers
• Makeup Collections: Blush Makeup, Brow Makeup, Concealers, Lipstick, Makeup Primer, Contour & Highlight Makeup
• Specialty Products: Hemp Balms, Hemp Products, Body Care, Hair Care, Lip Balms
• Value Options: Bundles & Save selections

While we strive for accurate product representations, slight variations in color or texture may occur. Product images are for illustrative purposes and may not exactly match the physical product.

3. Orders and Payment

Placing Orders

When you place an order with us, you’re making an offer to purchase products under these Terms. We reserve the right to refuse or cancel orders at our discretion, including for pricing errors, suspected fraud, or inventory limitations.

Payment Methods

We accept the following payment methods:

• Visa
• MasterCard
• JCB
• PayPal

All payments are processed securely. Your payment information is encrypted and we do not store complete credit card details on our servers.

Order Confirmation

After placing an order, you’ll receive an order confirmation email. This represents our acceptance of your order and the formation of a contract between us.

4. Shipping Policy

Order Processing

We process orders within 1-2 business days with the care our premium beauty products deserve.

Shipping Methods

• Standard Shipping: $12.95 via DHL or FedEx, delivered within 10-15 business days after shipment
• Free Shipping: Available on orders over $50 via EMS, delivered within 15-25 business days after shipment

Shipping Limitations

We ship worldwide, excluding some Asian countries and remote areas. Delivery times may vary based on destination and customs processing, which is beyond our control.

5. Returns and Exchanges

Return Policy

We want you to love every product from Skin Care Specialty Store. If you’re not completely satisfied, we accept returns and exchanges within 15 days of your receipt date.

Return Requirements

• Item must be in original, unopened condition with seals intact
• You must have the original packaging and receipt
• Return must be initiated within 15 days of your receipt date

Non-Returnable Items

To ensure safety, quality, and hygiene, the following cannot be returned:

• Opened or used cosmetics and skincare products
• Products with broken seals or tampered packaging
• Food items from our Food category
• Final sale or clearance products
• Personal care items where hygiene prevents resale

Return Process

To initiate a return, contact our customer care team at [email protected] with your order information and reason for return. We’ll provide a Return Authorization Number and shipping instructions.

Refunds

Approved returns are processed within 3-5 business days after we receive and inspect the item. Refunds are issued to your original payment method. Original shipping fees are non-refundable.

Exchanges

We’re happy to exchange items for different sizes, shades, or products of equal value. Price differences will be charged or refunded accordingly.

6. Intellectual Property

All content on our website, including text, graphics, logos, images, and product descriptions, is the property of Skin Care Specialty Store and protected by intellectual property laws. You may not use, reproduce, or distribute our content without express written permission.

Our brand name “Skin Care Specialty Store” and associated logos are trademarks of our company. Unauthorized use is prohibited.

7. Limitation of Liability

Skin Care Specialty Store strives to provide accurate product information and high-quality beauty products. However, to the extent permitted by law, our liability is limited as follows:

• We’re not liable for indirect, incidental, or consequential damages arising from product use or website access
• Our total liability for any claim related to your use of our website or products is limited to the purchase price of the products in question
• We’re not responsible for delays or failures in performance due to circumstances beyond our reasonable control
• We make no warranties about the continuous availability of our website or the accuracy of product descriptions

8. User Responsibilities

As a valued customer of Skin Care Specialty Store, you agree to:

• Provide accurate and complete information when creating an account and making purchases
• Use products as directed and perform patch tests when trying new skincare items
• Review product descriptions and ingredients carefully, especially if you have known allergies or sensitivities
• Keep your account credentials secure and notify us of any unauthorized use
• Comply with all applicable laws and regulations when using our website and products
• Use the website only for personal, non-commercial purposes unless otherwise authorized

9. Privacy and Data Protection

We respect your privacy and are committed to protecting your personal information. Our Privacy Policy (available on our website) explains how we collect, use, and safeguard your data. By using our website, you consent to our data practices as described in the Privacy Policy.

10. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to our website. Your continued use of our website after changes are posted constitutes your acceptance of the modified terms.

We encourage you to review these Terms periodically to stay informed about our policies.

11. Governing Law and Dispute Resolution

These Terms and Conditions are governed by the laws of the United States and the State of Texas. Any disputes arising from these terms or your use of our website will be resolved in the state or federal courts located in San Antonio, Texas.

We prefer to resolve disputes amicably. Before pursuing formal legal action, we encourage you to contact our customer care team to seek a resolution.

12. Contact Information

Effective Date: These Terms and Conditions are effective as of your first use of our website.

Thank you for choosing Skin Care Specialty Store. We’re committed to providing exceptional beauty products and service that make you feel as beautiful as you are.